I’ve worked as a hotel front desk employee before so I know what goes on behind the scenes. Just a straight up “no.” No apology and no explanation. When we checked in, my husband asked if we could be on the first floor for our dog (he is a puppy and likes to run around and we didn’t wanna bother anyone below us). We have always wanted a little getaway to mesquite, and we thought this hotel/casino would be a good place to sleep, especially since we have our golden retriever with us and they are dog friendly.